Refund & Cancellation

1. Refund Policy

• Monthly subscription cancellations can be requested anytime before the next billing cycle. Partial refunds may not apply.
• Annual subscriptions cancelled within 7 days of purchase are eligible for a full refund.
• Annual subscriptions cancelled after 7 days will receive a pro-rata refund based on unused service period.
• One-time or emergency services (AC repair, appliance service, electrical troubleshooting) are non-refundable once initiated.
• Refunds, when applicable, will be processed to the original payment method within 7–10 business days.

2. Cancellation Policy

• All cancellation requests must be sent via email to info@eleciz.com.
• Cancellation requests for subscriptions should be made at least 24 hours before the next billing date.
• Emergency services and same-day bookings cannot be cancelled once the technician has been dispatched.
• In case of service disruption due to external factors (weather, vendor delays, technical issues), MK Electricals may reschedule without refund but will inform the customer promptly.

3. Customer Responsibilities

• Ensure timely access for technicians during scheduled services.
• Provide accurate information when requesting refunds or cancellations.
• Follow the safety and service instructions provided by MK Electricals staff.

4. Changes to Policy

MK Electricals reserves the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page with the updated “Effective Date.”

5. Contact Us

For any refund or cancellation queries, please contact:

Plot No - 148-C, JLPL Sector 82, Mohali, Punjab – 140306
Email: info@eleciz.com

Note: This Refund & Cancellation Policy is governed by the laws of India. Any disputes fall under the jurisdiction of Chandigarh Courts.